Never on a Friday Afternoon

Have you ever had disasters on Friday afternoon or problems you can’t solve? Then on Monday you come and try again and everything just works? It’s strange how that happens but then some businesses do close early on Fridays because of human errors that occur on Friday afternoons.

Last Friday I had that experience when I was setting up the iTunes accounts for the student iPads and the class set we have purchased. I wanted them all finished by today but eventually decided to call it a day.First iTunes wouldn’t load in one building so I moved to another to download the apps. Then I thought I would go back to the previous building where all the iPads were stored however I needed to be connected to iTUnes so had to bring all the iPads and MB pro back to the other building. Grrr!

So today I had a second go at syncing the iPads with the apps and adding contacts, bookmarks (our school website and our Photo Gallery intranet as icons on the first screen) email addresses and proxy settings along with a dropbox activated account. The class set had silicon covers and soft zip up pouches along with screen protectors. 6 is a great amount of iPads to be working with. I find the number very workable. (I’ll add some pics tomorrow)

I have made each iPad an email account, for the class set ( a grade email account) and the students on the new roll out of iPads(individual accounts) this year. I typed up the student’s name, iPad email account (iTunes user name) and password and put each one in an envelope. The username- email accounts the students are using for iTunes is being forwarded to my account so I can keep a record of what apps they are downloading. This was something that last year wasn’t checked by parents who didn’t use email. (10 or more) The students don’t actually get to use the iPads email account but configure their own email account on the iPad.

We talked about iTunes usernames and passwords and the netiquette for turning away when someone puts in their password. Discussion also centered around what happened last year when someone used some else’s credit. iPads aren’t so secure for typing in passwords as it shows on the keyboard what is being typed.

So all students typed in their details and were then asked to verify their email address. So I quickly checked the emails using webmail and verified the accounts. Then the students downloaded keynote, soundnote and ibooks. (I’ll add a screen shot of apps tomorrow)

This was just a start to the downloading of apps from the list. It took around an hour to have everyone verified. Two students could not access the apps store however they could access the iTunes store which was strange. I wonder why? We will try again tomorrow.

The grade 6 students from last year were searching for evidence of survivors from the New Zealand earthquake. How did they survive? Were there any common circumstances for the people who survived? Create a presentation to share what you have discovered.

So at the end of the day a class set of iPads is ready to go. There will be some excited kids tomorrow. Oh and some excited teachers as I gave them an iPad to take home and play with tonight. Both teachers very happily accepted their present. It will be interesting to see how they got on with the iPads. Both teachers have had little or no experience in using iPads or iPhones.

Here is a list of setting up jobs in some sort of order. Before setup I purchased a $50 iTunes card for each iPad for the students and one for each 6 ipads for the class set. The $50 gift card allows me to download the apps once. Then the account will need to be credited via a credit card as you can’t gift from a gift card.

1. Create an email account for each iPad. I use ipadxx@school domain – Set this to forward to the admin person for the iPads.
2. Create an iTunes account for each iPad and redeem the iTunes gift card.
3. Create a new user/s on the computer/s for the iPads. (The students will sync at home and at school by authorizing the ipad account on the school and home computer)
Step 4-11 Class set of iPads
4. Once in the user account open iTunes and download the apps. You will need to add credit card details to gift apps.
5. Gift the apps to all the other iPads
6. Gift them to the other iPads by using their email address. (These will not be redeemed but the invoice with proof of purchase kept for auditing)
7. For the class set of iPads – Working on the computer add bookmarks to the users account in Safari, add contacts you want listed on the iPad for email. I listed some teachers and the principal so students can send them an email or their work. Create an email account in mail for the iPads (class email)
8. Sync each iPad-apps, contacts, email, bookmarks.
9. On each iPad select a wireless network and configure for the iPads.
10. On each iPad configure dropbox class account (previously create the dropbox account on the web)
11. On each iPad open safari and use bookmarks to add sites to home screen.
12. Put on the screen protector and the silicon cover and then put the ipad in the zip up cover. (All parts are numbered-ipad, cover, cable, power plug etc

Students iPad- these have been named iPad 6 etc before the students got them but not synced.
1. Go to settings and Find the wifi and configure via help on the whiteboard.
2. Go to settings and select mail, follow add account instructions on the whiteboard with teacher. (use screen shots)
3. On the iPad enter the iTunes username and password in the Apps store.
4. Verify email address
5. Download the required apps sign out
6. Sign out
7. Bookmark the school website and photo gallery add to the home screen.
8. Add contacts
9. Add dropbox account details to dropbox app.
10. Send an email to check it is configured properly.
Dont forget to add the screen protector and silicon case. Then put it into the hard shell cases. We added a bag tag with the iPad number to the case and an iPad sticker with the iPad number onto the back of the iPad. Silicon covers are clear so you can see the number through it.

I have an iPhone configuration utility program that I haven’t used yet think I’ll put put on the MB pro and see what it does. I think it may save some time. Come back tomorrow and check out the pics. Time to get some zzzzzzzz.

Trying to be legal but no-one likes to talk about it.

2011 a new year and with it new challenges. This year we have had to restart the iPad trial as the grade 6’s went to year seven at high school. We have 22 grade 5’s coming into the trial (12 existing iPad users now in grade 6)  and have been thinking of how we can best use our money and be legal.

Last year all students were given a $100 iTunes card and the job of creating iTunes accounts at home with their parents. For some this was successful. It relied on parents having time to sit and download the apps, families having broadband and download capabilities and a lot of trust. I ended up having to check all the iPads for the apps they were supposed to have which took a  long time.

As well, now with the grade 6’s gone to high school and the apps being purchased in their family’s account we no longer have access to the apps. So we have had to buy them again. This will not be sustainable in the future to have to rebuy all apps every year.

Last year with each student’s parents downloading the apps it meant we were following the iTunes agreement. I have taken parts of the Apple agreement (Australia) to discuss the legalities as I see them.

“You acknowledge that, because some aspects of the Services, Products, and administration of the Usage Rules entails the ongoing involvement of Apple, if Apple changes any part of or discontinues the Services, which Apple may do at its election, you may not be able to use Products to the same extent as prior to such change or discontinuation, and that, to the full extent permitted by law, Apple shall have no liability to you in such case.”

When we started using iTunes and the apps store in 2008 it was legal to download the app once and sync to as many iPods as you liked. Last year we were told by Apple representatives that it is no longer legal to sync apps to many iPods from one iTunes account at school.

Further to this the agreement now states,
“This license does not allow you to use the Licensed Application on any Apple Device that you do not own or control, and except as provided in the Usage Rules, you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. Except to the extent that applicable laws prevent Apple restraining you from doing so, you may not rent, lease, lend, sell, transfer redistribute, or sublicense the Licensed Application and, if you sell your Mac Computer or iOS Device to a third party, you must remove the Licensed Application from the Mac Computer or iOS Device before doing so.”

Are we at school making the application available via the network for multiple devices to use?

We thought about creating an iPod account that could be accessed around the school for all iPods from each computer. We decided against this due to bandwidth and dragging apps across the network. Syncing would be very slow but also it’s illegal.

(i) You may download and sync an App Store Product for personal, noncommercial use on any iOS Device you own or control.
(ii) If you are a commercial enterprise or educational institution, you may download and sync an App Store Product for use by either (a) a single individual on one or more iOS Devices you own or control or (b) multiple individuals, on a single shared iOS Device you own or control. For example, a single employee may use the Product on both the employee’s iPhone and iPad, or multiple students may serially use the Product on a single iPad located at a resource center or library.
(iii) You shall be able to store App Store Products from up to five different Accounts at a time on compatible iOS Devices.”

So the words “on devices you own or control” lead one to think yes we control the devices at school so we should be able to sync the app to all the idevices we control.

But then in the next paragraph educational institutions are explicitly referred to but it also says ….“for use by either (a) a single individual on one or more iOS Devices you own or control.” So we control 30 iPods so does that mean we can sync apps to 30 iPods as we control them? Or does it mean we can only sync an App to each different type of idevice ie ipad, ipod and iphone once and the user can use either of the idevices?

Interpreting the agreement is interesting. However in Australia Apple representatives have told us that each idevice has to have a licence for the app.

So why not keep just syncing one app to 30 iPods? Well digital citizenship is something we are promoting and meant to be modelling to students. Do we condone pirating music, software or copy right issues? No we don’t so we need to make sure we are not pirating apps.

So for 2011 we decided to create school iTunes accounts with an email for each account to receive iTunes receipts and invoices that can be used for auditing. Then we will put credit into each account and download the apps at school. We will authorise the accounts on a school computer and the students will authorise the account to their home computer.

If we were in the US we could use the volume purchasing agreement that is available for education. This would allow us to purchase multiple copies of apps.  But here in Australia ( and UK, NZ and Canada) it is impossible to purchase multiple copies of apps from one account.

At the end of the year when the students hand back their iPads we will sync and deauthorise all computers and reauthorise the school computers and change the password on the iTunes account. Hopefully this will allow us to continue to use the apps next year without repurchasing them.

For our school iPods we are creating an iTunes account for each grade but an email account for all iPods. We will download the apps into the one grade iTunes account and then gift them to the other accounts, but not redeem but sync then to the original account with the downloaded apps. Then for audit purposes we can use the invoice with the gifting as proof of purchase.

So this all sounded very good in theory but when I attempted to create 22 iTunes accounts for the iPads after the fourth account I had a message-
iTunes message after adding code from iTunes card.

My colleague @loisath suggested that iTunes has detected many accounts coming from the one IP number and treats it as spam. (Lois had this problem when creating many google accounts and so spaced them out.) So I will try again on another computer and at another time so see if I get the message. In the meantime I created an apple ID for the account that wouldn’t create but haven’t got back to the site to email my problem to Apple. As I teach classes at school and have to fit this in between. I don’t have time for lengthy processes. So the email will have to wait until Monday.

I’ll try to create an iTunes account from another computer at school and see if it works. Buying all the iTunes cards was interesting and it took the cashier 45 minutes to validate all the cards. Luckily I decided to only buy half the amount I needed.

I have tried to discuss this issue on twitter with my PLN but have found people don’t really like to engage in this conversation. A few have admitted they just download once and sync to many devices. Hmm…to be continued. Here are some great links where others are talking about it- ( so yes some people are talking about it)

Fraser Speirs – App management and syncing

Warren Hall’s Core-Ed blog and iTUnes and Apps in schools post (NZ)

Volume purchasing explained by Tony Vincent- (US)

We have purchased silicon skins for the iPads and iPods and are still waiting to find a supplier for the hard cases for the iPads. We need 10 cases. The silicon cases will absorb the shock when the iPads are placed on a table or dropped to the table on corners etc. And it allows the iPad to fit in the hard cases we want to buy.
Oh and one more thing we have our iPad/netbook information evening next week so I’ll let you know how it goes and about the paper work.